Legal

Privacy Policy

Scope

UTOPPII is committed to protecting your personal privacy. This Privacy Policy discloses the practices in regards to the information collected by or on behalf of UTOPPII - this applies to the information collected via our website.

This Privacy Policy is not intended to limit our obligations in relation to the handling of personal information under the Privacy Act 1988 (Cth) and other applicable laws. We are committed to the protection and privacy of all individuals using our website, and aim to ensure our policy meets all relevant legal requirements to maintain your privacy.

Privacy Information

When you place an order with UTOPPII or register an account, we require certain information. We require your personal details such as name, address, phone number, email address, and credit card details to process your orders.

We take reasonable steps to protect the personal information we collect. We cannot ensure or warrant the security of information in transit before it reaches us. Please take reasonable and responsible steps when disclosing personal information online.

UTOPPII does not intentionally market to or accept personal information from children under 16 years of age. If you are under 16 and would like to use the features of our website that requires you to give personal information, please do so with a parent or guardian.

Website

UTOPPII collects information through use of javascript and tracking operations, including ‘cookies’. This information does not identify you and serves only to provide general statistics about our website. You may choose to provide us with personal information by;

  • acceptance and use of javascript and tracking operations, including ‘cookies’
  • submission via our contact form

When you submit personal information, you consent to our use of submitted information as set out in our Privacy Policy. If a complaint or enquiry is made in regards to our website or business operations, we may use this information to assist in dealing with the complaint or enquiry. We will not sell, distribute, or give unauthorised access to the information you provide.

Google Analytics

We use a third party tracking operation (Google Analytics), which collects data relating to user interaction with our website. Data automatically collected and consolidated via Google includes, but may not be limited to;

  • HTTP requests
  • browser / system information
  • first-party cookies

This information is used for analytical research purposes, and does not contain personal or identifying information which may constitute a breach of our user’s privacy. All subsequent action taken as a result of the collection and consolidation of this data is pursuant to Google Analytics Terms of Service. Find out more about Google Analytics and their Privacy Policy.

Mailing List

By subscribing to our mailing list, you understand that we will collect your email address using a third party system (MailChimp). The email addresses collected by MailChimp via our website may be used for marketing and communication purposes. All subsequent action taken is pursuant to MailChimp Acceptable Use Policy, and Privacy Policy. We will not sell, distribute, or give unauthorised access to the email addresses we receive.

General Enquiries

If you contact us by submitting a 'contact form' via our website, you understand that the information you provide will be submitted by an automated system, and forwarded to us via email. Some information may be required in order for this system to forward this message to us. If you do not wish to disclose this information, you may contact us directly.

Security of Information

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

 

Terms & Conditions

Scope

The terms & conditions set out below are to be applied to the use of the UTOPPII website. By using this website, you accept these terms & conditions. If you do not accept them please refrain from using the UTOPPII website. We reserve the right to modify, vary, add or remove parts of these terms and conditions in part or in full at any time. We advise you regularly read these conditions as they are subject to change and your use of this UTOPPII website indicates that you have accepted these terms and conditions as they are varied from time to time.

Disclaimer

This website and its content are provided ‘as is’ and except to the extent required by law, without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose and non- infringement, to the fullest extent permitted by law. The information on the website is for general information purposes only and does not constitute as advice.

We do not represent or warrant that the information and/or facilities contained in the website are accurate, complete or current, or that the website will be uninterrupted or error free, or that any defects in the website will be corrected or that the website or the server that makes the website available are free of viruses or any other harmful components. Except to the extent required by law, we do not make any warranties or representations regarding the use of the materials in the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.

We do not represent or warrant that the information and/or facilities contained in the website are accurate, complete or current, or that the website will be uninterrupted or error free, or that any defects in the website will be corrected or that the website or the server that makes the website available are free of viruses or any other harmful components. Except to the extent required by law, we do not make any warranties or representations regarding the use of the materials in the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.

We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.

This website may from time to time contain links to other websites or information provided by third parties. We make no warranties or representations about the accuracy or suitability of the information or links provided on this website, including information provided by third parties. You use the information and links at your own risk. We have no control over their individual content and make no representations or warranties as to any of the information appearing in relation to any linked websites. We do not recommend any products or services advertised on those websites. If you decide to access any third party website linked from our website, you do so at your own risk.

Limitation of Liability

Your use of the website is at your own risk. Where conditions and warranties implied by applicable law cannot be excluded, we limit our liability where and to the extent we are entitled to do so. Otherwise, neither we, nor any of our affiliates, officers or directors nor any of our agents or any other party involved in creating, producing or delivering the website will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products, even if we have been advised of the possibility of any such damages.

Your Obligations

You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.

You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.

You must not misuse our system or this website. Specifically, you must not hack into, circumvent security or otherwise disrupt the operation of our website. Furthermore, you must not undertake any activity which will place an unreasonable burden on our systems.

Indemnity

You agree to indemnify us and our respective officers, employees and agents against all actions, claims and demands which may be instituted against us arising out of your failure to comply with these terms and conditions.

Privacy Policy

We undertake to comply with the terms of our privacy policy, which is provided on this website. By using this website, you acknowledge that you have read our privacy policy.

Restricted Use

Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on sell information obtained from this website.

Termination of access

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

Promotions

Unless otherwise stated, all promotions are permitted for one use per customer, are available only while stocks last, and are not to apply in conjunction with any other offer. For promotions which involve a complimentary item, said complimentary item cannot at any stage be exchanged for another item, nor refunded or returned due to a product fault.